TENANT INFORMATION

Helpful links and information for our Tenants.

HOW TO PAY RENT

Rent may be paid by check, money order, or credit/debit card. You are welcome to come to the Property Management office or mail payments to:

Housing Initiatives

1110 Ruskin St

Madison, WI  53704

You may also call 608-277-8330, press 0 with your credit/debit card information.

Checks/money orders must be made out to Housing Initiatives.  No third-party checks.

Case Managers can not collect rent payments.

If you would like to set up automatic recurring withdrawals, stop by the Property Management office or call 608-277-8330, press 0, for ACH form.

MAINTENANCE REQUESTS

To submit maintenance requests, fill out this form:

If you need assistance or have questions, call 608-277-8330, press 0.

WHAT IS A MAINTENANCE EMERGENCY?

Most maintenance issues are not emergencies. True maintenance emergencies are things that put your health or the building at immediate risk. Examples are things like no heat in winter, the loss of electrical power to an entire area, water overflowing a sink, or a damaged entry door that will not lock. They are things that require quick attention to prevent further damage or harm. The question to ask yourself before calling in a maintenance emergency is, “Can this wait until the morning or a weekday, or does this need someone’s attention right now?”

If you have a maintenance emergency, call 608-334-7886.

UPDATE CONTACT INFORMATION

Use this form to update your contact information:

CONTACT INFORMATION

NEWSLETTERS

To receive Property Management newsletters via email, fill out this form:

APPEAL PROCESS

Below are some links to forms that will assist with the Appeal Process

Anyone who is homeless, concerned about becoming homeless, or looking for a place to sleep for the evening should contact the Dane County Housing Resource line at 855-510-2323.

GET UPDATES ABOUT OUR WORK

Subscribe to get email updates.

OUR CLIENTS BEST TELL OUR STORY

Read more about the people we’ve helped

For over 30 years, Housing Initiatives has ended homelessness for more than 800 men, women, and veterans who suffer from a mental illness by providing them with a permanent home and supportive services to help them lead a healthier life.

YOU CAN GIVE THE GIFT OF HOME

Donate today to help us provide quality housing to Madison’s most vulnerable residents.

1110 Ruskin Street  –  Madison, WI 53704
(608) 277-8330 | info@housinginitatives.org

Anyone who is homeless, concerned about becoming homeless, or looking for a place to sleep for the evening should contact the Dane County Housing Resource line at (855) 510-2323.

To visit our CLIENT WEBSITE – designed for our clients with client needs in mind – CLICK HERE or visit hii-community.org